Contact Us/Policies

 

 

OUR BRICK & MORTAR STORE IS NOW CLOSED. 

WE ARE CONCENTRATING ON WORKING FESTIVALS NOW, SO PLEASE COME TO SEE US!

Email:  customerservice@itsallinthenamestore.com 

Phone: (803) 606-7393 (please be sure to leave us a message if you don't talk to us personally)

 

 ADDRESS:

Columbia, SC 29209

 We ship using USPS for small packages and UPS for large packages.  At this time we only ship to USA.

SHIPPING CHARGES INCLUDE INSURANCE: Subtotals from $0-$8.99=$3.50, $9.00-$15.99 = $6.00, $16.00 - $21.99 = $9.00, $22.00 - $30.99 =$12.00, $31.00 - $55.99=$14.00, $56.00 - $99.99 =$18.00, $100 - $149.99 =$21.00 and $150 - $175.00= $26.00, $150-$250=$30.00 AND OVER $251.00 FREE Shipping.

REFUNDS: We take pride in our customer service, we offer 100% satisfaction!  If you are in any way dissatisfied with your purchase; you may return it within ten days of the shipment. Simply send an e-mail to customerservice@itsallinthenamestore.com  or call us at 803-606-7393. (NON RETURNABLE = COAT OF ARMS/NAME PRINTS)  Include your customer ID from your receipt, describe the item being returned and the reason for the return. We will instruct you in packing the item in the original packaging (box and packaging material) and return information.

When we receive the item, your account will be credited for the entire purchase price excluding shipping. We reserve the right to reduce the credit if the items are returned in unsatisfactory condition.

Shop Our Online Store And Receive Professional Service, Lower Prices, Online UPS & US Post, And Fast, Reliable and Secure Ordering via PayPal.